Comments and Suggestions

We gratefully accept and consider comments and suggestions from all of our patients. The Practice Manager is responsible for handling these and complaints about any service that we provide.

We operate a Practice Complaints Procedure, and all complaints, should, where possible be addressed in writing to the Practice Manager. Forms to enable you to do this are available from Reception. Your complaint will be acknowledged within two working days, and we aim to have investigated it within ten working days of the date on which you raised it with us.

Full details of the procedure are available in writing from Reception.