The
Practice Manager is
responsible for handling comments,
suggestions and complaints about any
service provided by the Practice.
All constructive comments and
suggestions will be considered by
the practice.
We operate a Practice Complaints
Procedure, and all complaints,
should, where possible be addressed
in writing to the Practice Manager.
Forms to enable you to do this are
available from Reception. Your
complaint will be acknowledged
within two working days, and we aim
to have investigated it within ten
working days of the date on which
you raised it with us.
Full details of
the procedure are available in
writing from Reception.
|
